Transforming Customer Experience into a Competitive Advantage.
"Join the Community. Elevate Your Skills. Drive Success."
Transforming Customer Experience into a Competitive Advantage.
"Join the Community. Elevate Your Skills. Drive Success."
About Crane Group LLC
Our Mission
At The Crane Group LLC, our mission is to elevate customer service excellence in the automotive industry. We provide ongoing training, live mentorship, and expert support to customer service agents and sales professionals in car dealerships. Our goal is to ensure seamless customer follow-up, strong relationship management, and a customer-centric culture that drives loyalty and business success.
Celebrating Our Community
Josh P. - GM, Volkswagen
Frank - Owner/Agent Grazier Auto
Frank - Owner/Agent Grazier Auto
Cris was phenomenal. I was taken care of with white glove treatment. Great Experience. She was affective and spot on! I'd definitely utilize her services again!
Frank - Owner/Agent Grazier Auto
Frank - Owner/Agent Grazier Auto
Frank - Owner/Agent Grazier Auto
I highly Recommend Cris! I've known and worked with her for the past 7 years and she does an amazing job! She has excelled in every position she has had since I've known her. Her work and ethic and knowledge and exceptional!
Armando G. - Ford Service Manger
Frank - Owner/Agent Grazier Auto
Armando G. - Ford Service Manger
On a scale of 1-10 an 11! Crane Group LLC resolves snapshots on some customers I'd have no idea how to turn around. Keep in mind I've been in the industry for 11 years!