"Building a Culture that Customers Trust and Competitors Fear!"
"Join the Community. Elevate Your Skills. Drive Success."
"Building a Culture that Customers Trust and Competitors Fear!"
"Join the Community. Elevate Your Skills. Drive Success."
About Crane Group LLC
Our Mission
At The Crane Group LLC, our mission is to redefine performance by transforming mindsets.
We empower sales and service professionals to master customer experience, build trust-driven relationships, and achieve measurable growth through accountability, empathy, and action.
Our philosophy is simple: when you change the mindset, you change the results.
Through innovative training, real-world coaching, and a relentless focus on people over process, we help dealerships and teams nationwide elevate their CSI, strengthen retention, and lead with integrity.
The Crane Group isn’t just training — it’s transformation.
We develop leaders who don’t chase scores — they create cultures of excellence that last.
Celebrating Our Community
Josh P. - GM, Volkswagen
Frank - Owner/Agent Grazier Auto
Frank - Owner/Agent Grazier Auto
Cris was phenomenal. I was taken care of with white glove treatment. Great Experience. She was affective and spot on! I'd definitely utilize her services again!
Frank - Owner/Agent Grazier Auto
Frank - Owner/Agent Grazier Auto
Frank - Owner/Agent Grazier Auto
I highly Recommend Cris! I've known and worked with her for the past 7 years and she does an amazing job! She has excelled in every position she has had since I've known her. Her work and ethic and knowledge and exceptional!
Armando G. - Ford Service Manger
Frank - Owner/Agent Grazier Auto
Armando G. - Ford Service Manger
On a scale of 1-10 an 11! Crane Group LLC resolves snapshots on some customers I'd have no idea how to turn around. Keep in mind I've been in the industry for 11 years!